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Software Engineer at Minted

Location: San Francisco

Type: Full-time

Description

We are seeking software engineers with strong programming skills and web experience to develop our community platform and revenue-driving features.

Join one of the web's fastest-growing and most exciting businesses, Minted.com. Minted is a social commerce site, crowd-sourcing graphic designs and art from a global design community and selling those as printed paper products, initially focused on the $10 billion stationery and $48 billion art markets. Combining community with commerce, Minted was founded by a successful serial entrepreneur and has been featured on the Today Show, the Early Show, and numerous media outlets. Minted is backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, and angel investors including Marissa Mayer and Jeremy Stoppelman.

Located in San Francisco, Minted is comprised of an experienced and entrepreneurial team. We come from Google, Amazon, Microsoft, Yelp, eBay, Goldman Sachs and numerous disruptive startups. This is a great opportunity to learn from a stellar executive team and work on a world-changing product, all supported by a proven business model.

Responsibilities

• Design and develop software for one of these areas:
  • in-browser editor for users to customize graphic designs with their own photos and text, achieving world-class usability.
  • workflow software to enable graphic designers to launch tens of thousands of unique graphic designs.
  • commerce features to deliver industry-leading user growth, retention, conversion, with direct revenue impact for the company.
• Work with back-end systems in python, and front-end systems using javascript, jQuery, and Backbone.

Experience and Skills

• BS, MS, or PhD in Computer Science.
• A solid foundation in computer science, including data structures, algorithms, running-time performance, and software design.
• Extensive programming experience with at least two of the following: Python, Javascript, MySQL.
• Bonus: Experience in writing programs that work with PDFs or photos.
• Bonus: TopCoder, ACM, or other programming contests.

Apply Now

Information Technology professional at Minted

Location: San Francisco

Type: Full-time

Description

Minted is looking for an Information Technologist to be solely responsible for the IT needs of a rapidly growing software startup. We are seeking an individual who can exercise independent judgment and work under minimal supervision.

This position will be reporting to the Technical Operations Manager.

Responsibilities

• Administer and maintain information technology systems, including PC and LAN equipment, VOIP, peripherals, network connectivity and intranet, storage and local Linux servers.
• Be responsible for the purchase, installation, and life-cycle maintenance of the systems described above.
• Manage network bandwidth for hundreds of people transferring large files (50MB+) over the office network.
• Create images and deploy dozens of PCs during the holiday season for seasonal graphic designers.
• As appropriate, provides escalated on-site support of hardware, software and network connectivity issues. Perform troubleshooting and re-installations.
• Devise and maintain a data backup strategy.
• Research and make recommendations for purchasing equipment and supplies as provided for in budget.

Experience and Skills

• 4 years related experience or equivalent combination.
• Proficiency with support and troubleshooting of personal computers, network equipment, voice/data systems, backups.
• Proficiency with Windows, Mac, and Linux operating systems.
• Familiarity with offices of hundreds of employees who work with large files (10MB+).
• Strong dedication to customer service.

Apply Now

User Experience Design Manager at Minted

Location: San Francisco

Type: Full-time

Description

We are seeking an entrepreneurial individual who has both visual design and user interface design experience and talent, as well as the desire, flexibility, and work ethic to be a one-person user experience team for the company. The User Experience Design Manager is responsible for the development of world class user experience and interface functionality for Minted.com, which is integral to the expression of Minted.com’s brand. This individual will deliver key components of the customer experience including information architecture, interaction design, functional user interface design, and visual design.

Responsibilities

• Delivers visual design of website, in collaboration with colleagues, that continues to build and enhance Minted’s brand
• Creates vision and system for overall user experience and navigation through the site
• Delivers user interface design of website that ensures the utmost in customer ease of use and drives conversion rates
• Delivers information architecture for site
• Total ownership for the accuracy, tone, consistency, and cogency of the ‘permanent’ content on the site
• Ensures that site adheres to visual brand guidelines
• Collaborates with VP Product Management to establish product strategy
• Delivers UI design work and collaborates with team toward solutions and visions
• Works closely with front-end developer to ensure design/functionality integrity are maintained through implementation
• Conducts usability tests and research

Experience and Skills

• Fanatic attention to detail
• Dedication to customer satisfaction
• Entrepreneurial spirit – comfortable working in a very fast-paced, changing environment
• 5 + years in consumer facing web design required
• 2 + years in E-Commerce strongly preferred
• Superior knowledge of information architecture and technical web usability design
• Strong knowledge of creative and visual design concepts as relates to web site design and applications
• Impeccable design aesthetic, as demonstrated through portfolio
• 5 years+ experience with HTML, DHTML, CSS, and various Web 2.0 technologies
• Solid project management skills in a web-based technical situation with proven success meeting deadlines and managing multiple priorities

Apply Now

Production Design Associate (Temp) at Minted

Location: San Francisco

Type: Full-time

Description

Reporting to the Associate Manager of Production, the Production Design Associate is responsible for preparing all the web assets required to launch new products on our site, including design files, images and Adobe Scene7 templates. The position entails technical training in Adobe’s Scene7 software, and requires strict adherence to company-specific processes for design file and image creation. This position will work closely with both our data production team and our product design team. The ideal candidate is an expert in Adobe’s Creative Suite, and extremely detail-oriented. He or she must be organized and have a strong desire to work in a production-driven environment.

Responsibilities

• Work with product design team to create design files for new products.
• Prepare all product images required to merchandise new products on the website.
• Convert Community sourced design files to meet our Adobe Scene7 requirements.
• Transfer product data to the minted.com website.
• Perform thorough quality assurance on new and existing products to ensure flawless customer experience.

Experience and Skills

• Bachelor’s degree or equivalent.
• Experience in a technical environment.
• Ecommerce or other catalog-based experience a plus.
• Extremely detail-oriented and highly organized.
• Proven ability to manage multiple projects in a fast-paced environment.
• At least 3+ years experience with Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
• Excellent computer and internet skills.
• Proficient in Microsoft Excel.
• Excellent written and verbal communication skills.

Apply Now

Manager, Search Engine Optimization at Minted

Location: San Francisco

Type: Full-time

Description

Minted is seeking a technically-savvy engineer and marketer to lead our search engine optimization efforts. The Manager, SEO is responsible for driving traffic and sales to Minted from non-brand keyword search results. The ideal candidate is both technologically-savvy engineer and a marketer, who will partner with others across the organization to help create, implement, and manage Minted’s SEO strategies.

Responsibilities

The number one responsibility of the Manager, SEO is to drive traffic and revenue by creating and implementing onsite and off-Minted SEO strategies and tactics. Specifically, creating and implementing, keyword targeting strategies, link building, content distribution, site architecture best practices, onsite optimization, and other tactics.

In addition, the Manager, SEO is responsible for tracking, measuring and reporting on success of tactics as they relate to traffic and revenue. The key success metrics owned by the Manager, SEO, include: YoY growth in sales and traffic from non-brand SEO terms, keyword rankings, page rank, links, etc.

Experience and Skills

• Experience managing SEO at an e-commerce company.
• Both a technologically-savvy engineer and a marketer.
• Technical enough to do some engineering work, including javascript calls, redirects, etc.
• Technical skills and fluency: basic understanding of key web technologies, including HTML, CSS, webpage code structure, meta tags, url structure, site architecture.
• Experience researching and resolving HTML code and content, link architecture and navigation issues.
• Experience leveraging technology and search algorithms to scale SEO to drive revenue.
• Technical understanding of SEO on and off site optimization strategies, including site architecture, keyword generation and tracking, content, link building, blogs, social media, etc.

Apply Now

Marketing Analyst at Minted

Location: San Francisco

Type: Full-time

Description

The Marketing Analyst is responsible for developing the company’s understanding of its customer by segment, including behavior, sourcing, lifetime value, and repeat behavior. In addition, this individual will be responsible for supporting the reporting and analytical needs of the Minted Marketing and Merchandising teams. Specifically, this individual will identify key insights that drive business growth through ad hoc analyses of merchandise sales and promotions, as well as daily/weekly/monthly sales and traffic reports. In addition, this individual will work closely with our engineering team to design requirements for reporting systems.

Responsibilities

• Analyze and deliver insights that inform and change Minted’s marketing, promotional and merchandising strategies and tactics.
• Create, define and distribute regular marketing and merchandising traffic and sales reports.
• Deliver daily, weekly, monthly reports and dashboards in a timely manner.
• Escalate and resolve data quality problems.
• Understand, define and maintain data definitions to ensure consistent analyses.
• Work with engineering and product manager to spec new reports as needed.

Experience and Skills

• 2+ years of experience in analytics or finance, with heavy emphasis on analytics and reporting.
• Previous academic background in economics, statistics, or other analytically-based discipline.
• Fluency with various reporting software packages, i.e PowerPivot, Tableau, PivotLink.
• Able to write SQL queries.
• Expert level in Microsoft Excel, with command of advanced functions including vlookups, pivot tables, etc.

Apply Now

Production Manager at Minted

Location: San Francisco

Type: Full-time

Description

Minted is seeking a highly experienced production manager to lead product content and assortment launch efforts for the designs sold on the website with a focus on ensuring that new product launches meet business objectives and are consistent with Minted’s brand standards. The ideal candidate will have a strong project management background with experience managing a team of production associates and working with content management systems in an e-commerce setting as well as a proven track record of timely, high quality, and on budget product and assortment launches. The Production Manager will hold a key position within the company and exercise broad influence over the product launch process, production schedule, and end-to-end production process. The ideal candidate will be able to both manage the production process as well as ‘roll their sleeves up’ and deliver results resourcefully with a lean team by implementing continuous improvement and creative break-through ideas.

Responsibilities

• Develop and drive production process and standards, ensuring that a high quality customization experience and brand guidelines are met for all designs and products sold on the Minted website.
• Drive on-time and on-budget launch of all new product content to the assortment as well as maintain all existing products for sale on the Minted website.
• Define and monitor quality control and standards for all product launches, ensuring all product content and category content is produced at the highest standards possible to effectively and efficiently deliver an easy online shopping experience.
• Lead and manage a team of Production Associates, clearly articulating job expectations and ensuring deliverables, both in quantity and quality.
• Drive and manage end-to-end production process including, but not limited to: product design, data production and quality assurance.
• Partner with Product Management and Engineering in the development and implementation of production-related technology, such web-to-proof, web-to-print, and production data related changes.
• Define, monitor, and report against key success metrics.

Experience and Skills

• 5+ years prior experience in managing production in web commerce company with a solid track record of timely and high quality product and assortment launches.
• Deep experience with CMS (content management systems) required.
• Extreme detail and process orientation with a critical eye for design and quality standards.
• Proficient, master level Adobe Creative Suite applications and MS Excel skills required. Scene 7 experience, HTML/CSS and programming skills optional, but a big plus.
• Excellent systems skills with ability to troubleshoot technical issues.
• Excellent organizational, time management and problem-solving skills with ability to prioritize and manage multiple tasks.
• Proven experience in performing retail or other related industry analyses.
• Excellent written and oral communication skills.
• Bachelor’s degree or equivalent - preferably in Graphic/Interactive Design or Visual Communications.
• Ability to thrive in a fun, fast-paced environment with schedules measured in days rather than weeks.

Apply Now

Frontend Engineer at Minted

Location: San Francisco

Type: Full-time

Description

We are seeking frontend engineers to develop world-class user experiences for our site, on the community platform and revenue-driving features.

Join one of the web's fastest-growing and most exciting businesses, Minted.com. Minted is a social commerce site, crowd-sourcing graphic designs and art from a global design community and selling those as printed paper products, initially focused on the $10 billion stationery and $48 billion art markets. Combining community with commerce, Minted was founded by a successful serial entrepreneur and has been featured on the Today Show, the Early Show, and numerous media outlets. Minted is backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, and angel investors including Marissa Mayer and Jeremy Stoppelman.

Located in San Francisco, Minted is comprised of an experienced and entrepreneurial team. We come from Google, Amazon, Microsoft, Yelp, eBay, Goldman Sachs and numerous disruptive startups. This is a great opportunity to learn from a stellar executive team and work on a world-changing product, all supported by a proven business model.

Responsibilities

• Design and develop frontend code for a world-class user experience in areas including: community, artist platform, marketing, in-browser graphical editor, social features
• Work with a user experience designer to implement a user interface high in usability and conversion.
• Work with javascript, jQuery, Backbone, CSS, HTML.

Experience and Skills

• Expert at javascript, CSS, HTML.
• 2+ years developing AJAX-enabled web applications with cross-browser compatibility between IE, Firefox, Safari, Chrome.
• 1+ years developing frontend code on a high-traffic consumer web site.
• Bonus: Experience with jQuery and Backbone.
• Bonus: Experience with python or other object-oriented programming languages.

Apply Now

Merchandising Assistant at Minted

Location: San Francisco, CA

Type: Full-time

Description

Minted is seeking a detail oriented, highly organized merchandising assistant to join its Merchandising team. The ideal candidate will be a self-starter and will have one to two years of experience as a merchandising assistant at a retail or ecommerce company. The Merchandising Assistant will play a pivotal role in managing the end-to-end merchandising process from design submission to assortment selection in close partnership with the Director, Merchandising. The ideal candidate will have both a passion for design and merchandising as well as a proactive, ‘roll the sleeves up’ attitude in delivering results.

Responsibilities

• Organize and manage design contest entries for assortment selection and use in merchant presentations, visual displays, and advertising/marketing materials.
• Update and manage design submission data and design calendar.
• Assist in merchandising products launched on the site.
• Plan and prioritize workload to meet deadlines and increase efficiency.
• Complete seasonal projects assigned by the Director, Merchandising.
• Maintain and develop design and merchandising reports.

Experience and Skills

• 1-2 years of experience in a retail merchandising role with a strong track record of developing and launching successful products and/or assortments. Ecommerce experience preferred.
• Strong organizational and planning skills to ensure timely and accurate execution of responsibilities.
• Strong ability to identify and execute priorities with a sense of urgency.
• Strong understanding of the MS Office suite – advanced Excel skills a plus.
• Keen ability to multi-task in a fast paced environment.
• Excellent written and oral communication skills.
• Extreme detail and process orientation.
• 2 year degree, 4 year degree preferred.

Apply Now

Director of Product Management, Finance and Operations at Minted

Location: San Francisco, CA

Type: Full-time

Description

Minted is seeking a highly experienced product manager to lead product development efforts for our financial and operations systems. The ideal candidate will have a strong product management background with a specialty in payments, web service integrations, and operations, and an understanding of general revenue recognition practices. The Director of Product Management will hold a key leadership position within the company and exercise broad, strategic influence over the user experience, end-to-end order lifecycle, and product roadmap. We are seeking an individual who could win a management role at a larger company but who instead wants to play a major role in the success of an early-stage business and the formation of a new consumer brand. The ideal candidate will be able to both set strategy for the business with creative, break-through ideas as well as ‘roll their sleeves up’ and deliver results resourcefully with a lean team.

Responsibilities

• Drive the product roadmap for both the finance and operations platforms
• Define and lead integration with printing and shipping partners as well as payment processors
• Develop product specifications and documentation for proprietary tools and interfaces, including, but not limited to: order routing functionality, royalty platform, shipping platform, tax calculation, pricing, and discounting tools and functionality
• Lead revenue recognition and margin analyses in order to drive margin optimization
• Define product strategy and direction within the context of the overall company strategy
• Identify product needs based on analytics, financial and operational targets and metrics, and competitive analysis
• Lead the implementation of the product roadmap through close partnership with the engineering and operations teams
• Define, monitor and report progress against key success metrics

Experience and Skills

• 5+ years of product management experience and/or product development experience with a solid track record of developing and launching successful products
• Deep experience with payments, web service and API integrations, and operations
• Professional experience with revenue recognition practices and margin optimization
• Professional experience with subscriptions and recurring payments optional, but a big plus
• Strong understanding of technology – development experience or degree in CS a plus
• Excellent written and oral communication skills
• Excellent organizational and analytical skills
• Extreme detail and process orientation
• Experience with agile or scrum methodologies a plus
• Ability to thrive in a fun, fast-paced environment with schedules measured in days rather than weeks

Apply Now

Database and Email Marketing Manager at Minted

Location: San Francisco, CA

Type: Full-time

Description

We are looking for a talented and data-driven email and database marketing manager who wants to make a major impact on a rapidly growing company. You must have a passion for customer segmentation and complex analysis with the goal of developing engaging CRM lifecycle programs that directly impact customer lifetime value. Reporting to the Senior Director of Marketing, you will be the owner of all customer data throughout the customer lifecycle. With a deep understanding of Minted’s customer base, your objective is to use customer data to help develop and execute a direct marketing strategy that fosters customer acquisition, engagement and retention. As Minted’s email expert, you'll own and manage the email marketing channel from analysis to execution. Your job will require strategic long-term planning along with daily execution.

Responsibilities

• Lead the implementation of a new email service provider, including the integration with Minted’s customer database
• Set up automated trigger-based workflows and reporting tools. Develop a detailed email schedule for each customer segment throughout the year that maximizes impact and optimizes the customer experience
• Design and maintain a detailed customer segmentation model (by demographics, product category, purchase and browsing behavior, voting behavior, etc.). Proactively conceive and develop new segmentation strategies to ensure email relevance to all customers
• Working closely with the Director of Marketing as well as the merchandising and creative teams, own the day-to-day execution of promotional emails including implementing copy and creative from the design team, selecting the lists, testing, QC etc.
• Utilize aggressive multivariate testing and regular optimization to continuously maximize email campaign performance and improve key performance indicators
• In addition to email, own segmentation and analysis for direct marketing channels including remarketing ads, direct mail, inserts, etc.
• Create metrics and routine reporting to ensure leadership team and cross-functional teams are up to date on email channel and lifecycle marketing program performance

Experience and Skills

• At least 4 years of work experience, including 2 years or more of experience working with database marketing, lifecycle marketing, and CRM programs
• A passion for data and metrics. Ability to perform complex analysis quickly but accurately
• Expert user of Google Analytics, familiarity with business intelligence tools and third party email vendors
• Exceptional project management skills and attention to detail
• Experience using customer data to drive increased sales and retention
• Ability to articulate and champion email marketing best practices and trends
• Strong writing and communications skills
• A self-starter who requires little oversight and proactively drives analysis and strategy
• Deep understanding of the Minted consumer and passion for what we do
• Knowledge of HTML preferred
• Bachelor’s degree in marketing or another quantitative field

Apply Now